TAPICall, THE telephony-software THAT WILL BRING YOU AHEAD: • You are fully informed about the caller the first time the phone rings •ŸŸ You can dial with a mouse click on the PC and your phone will dial automatically!
You'll never have to type phone numbers into the phone again, and you'll get a clear picture as soon as the first ring rings. After three minutes of installation, your Outlook is expanded to become the most inexpensive CRM- system and you immediately have an advantage with every telephone call!
Easily maintain contacts in the team: call notes, automatic callback requests, E-mails about missed calls and much more.
Comprehensive contact information for new phone numbers
If the phone number is unknown, a contact (with address, E-mail, website, aerial photograph, etc.) is compiled from several online-phone books. The contact database grows with every phone call, typos are excluded!
Company-wide transparency
Cross-employee contacts open automatically. Call notes can be added by team members. TAPICall's quick call list, with many helpful functions, cannot be compared to that of the telephone.
Improved communication processes
Your employees' phone calls will be more efficient and unnecessary callbacks will be avoided. A call for which your employee is not optimally prepared can quickly waste several minutes of valuable working time. Your investment of max. EUR 5.- per month has already paid for itself after just a few days. The employee costs several thousand euros per month...
Super Hilfe bei Problem mit interner TAPICALL Nutzung, selbst bei einem betriebsfremden Programm! Sehr freundlich und hilfsbereit, so wünscht man sich die Hotline!!!
seit Jahren bin ich schon Kunde und sehr sehr zufrieden mit dem Support! Gerade eben: angerufen, nach 1 Sekunde hatte ich schon einen fachkundigen Berater am Telefon, der mir auch sofort helfen konnte!
Im Februar 2024 habe ich für unser Versicherungsmaklerbüro IP softPhone installiert. Alle Mitarbeiter sind ausnahmslos begeistert. Wenn ein Kunde dessen Telefonnummern in unserem System gespeichert sind, anruft, wird der Name des Kunden angezeigt. Wenn wir jetzt auf "Anzeigen" klicken, werden die Verträge des Kunden angezeigt. Für uns ein mittlerweile unerlässlicher Baustein im Zuge der Digitalisierung. Wir empfehlen das Produkt und den ausgezeichneten service von IP soft Phone.
Das war eine große Hilfe in der Not - wenn man bedenkt dass ich die Convergit Tapi Call Software für meine Hotline benötige. Und, das war nicht das erste Mal wo mir schnellstens geholfen wurde, obwohl das Problem bei meinem Outlook lag.
Darum bin ich auch sehr dankbar, dass es noch Firmen gibt wie Convergit, die sich so gut um ihre Kunden kümmert.
Mit freundlichen Grüssen,
Christian S.
I have rarely had such good, competent and targeted support on the phone. Mr. Daniel Roesler clearly stands out from his competitors here. I can therefore not only give the software, but also the support and the owner 5 stars.
I have been a customer for several years now and am very satisfied. Every time I had problems I was able to call at short notice and support helped me straight away.
No waiting time on the hotline. High commitment, even though the error was sitting in front of the computer. And even after several attempts, they were still friendly and tried to solve the problem. Thank you for your struggle to find a solution, I almost gave up. Thank you and have a good time. G. Clock
After AVM no longer offers a Tapi- interface for the FRITZ!Box, we can no longer use the previous Tapi- driver of an isdn- device due to the switch to Windows 11, but still need a Tapi- interface, we researched the web and found what we were looking for at CONVERGIT GmbH We then obtained CONVERGIT IP- telephones with Tapi- drivers adapted to the FRITZ!Box. The start-up was very easy to accomplish thanks to the excellent instructions. And our previous application can now be used to its full extent again. And even after the purchase, we receive excellent support from CONVERGIT. For example, today with telephone support for a firmware update for an IP- telephone. CONVERGIT GmbH - our clear recommendation! The customers Erwin Wüst, Dipl. Klaus Vollmer(both Göppingen)
Super software that we don't want to do without anymore because it saves so much time a day and a super competent and above all friendly support. Thank you very much
I have been using Tapicall for years with great satisfaction. And since I think this software is excellent, I have often reported about it in my radio broadcasts. In addition, it is very pleasing that the support from the manufacturer Convergit is absolutely professional and, above all, very fast! Many other companies could learn more than just one slice from this! The top grade is absolutely appropriate for the product AND the company. Michael Weyland Broadcasting- and television journalist
The online support is characterized by a high degree of competence and speed.
It's worth bearing the costs incurred, you can't solve it yourself that quickly.
CONVERGIT GmbH offers first-class service and individually tailored solutions. The team is professional, competent and exceeded my expectations. The cooperation was pleasant, the communication excellent. Thanks very much!
Very competent • Top software saves real time • No call is lost anymore • Very good advice on our new telephone purchase • I can only recommend it. • Have been using the Tapicall software for well over 15 years and no failures or crashes, ie software that works in practice. • full recommendation
Great store! They installed my wdsl- antenna in a very professional and uncomplicated manner and put it into operation. Here you are still valued as a customer and really individually looked after. Anytime and gladly again!
Great store! They installed my wdsl- antenna in a very professional and uncomplicated manner and put it into operation. Here you are still valued as a customer and really individually looked after. Anytime and gladly again!
CONVERGIT GmbH
