TAPICall, THE telephony-software THAT WILL BRING YOU AHEAD:
•ŸŸ Dial phone numbers for your telephone with a mouse click on the PC
• With incoming calls, guaranteed "see through" from the first ring“
From now on you will never have to type out a phone number from your PC again and you will always be perfectly attuned to the person you are talking to.
In just a few minutes you have turned your Outlook into an inexpensive CRM- system and you can easily maintain the valuable contacts in the team together, send callback requests and leave memos, etc.
With TAPICall you use your existing TK- infrastructure, regardless of whether classic telephone system, any VoIP- solution, Android- smartphones, FRITZ!, IP Phones or our unique IP SoftPhone. Enjoy a new feeling with every call!
TAPICall needed Outlook in 32-Bit. For Office 64-Bit note this information
Feature Overview:
Service-oriented communication
Already at the first ringing, the TAPICall software uses the transmitted or dialed telephone number to provide all contact data, call notes, appointments and linked documents to the call partner on the screen. The TAPICall user is perfectly informed and can optimally respond to the needs of the other party. If the phone number does not exist in the Outlook Contacts, a complete contact (with address, e-mail, website, etc.) is automatically created within one second from the connected online directories. The contact database is constantly growing, typos are excluded!
Company-wide transparency
Even public contacts ( when using an Exchange server, any Exchange online service, Google contacts, iCloud or e.g. Office365 with shared contact folders ) open automatically with TAPICall based on the phone number. In this way, conversation notes entered by an employee can be viewed and supplemented by all authorized employees. The database with relevant customer information is thus always up to date. TAPICall notes all calls in the Outlook Journal. The call list informs the user about who has tried to call in his absence. He can view new notes and call back if necessary with a mouse click.
Improved communication processes
Your employees' phone calls will be more efficient and unnecessary callbacks will be avoided. Queries to colleagues interrupt them in their work. If the relevant contact person is not in-house, the response times are often considerably longer. A call for which your employee is not optimally prepared can quickly waste 10 minutes of valuable working time. Your investment of approx. 5.00 euros per month has paid off after just a few days.
INSIGHT already at the first RING
The powerful UC/CTI/CRM- application for only €5.- / month.
- Immediately see who is calling, including all conversation notes
- For new numbers free search in online phonebook
- Dial by hotkey from any Windows application
- E-mail for missed calls
- Power search for call preparation
- Call reminders
- Simple setup without server
The excellent CTI software:
do you know her joy something again Find?
We have cracked one of the toughest nuts for you!
- Search for companies
- Search for contacts with certain positions
- Reverse search with telephone numbers
- Search for e-mail addresses
- Recent contacts are automatically up
- Phonebooks fully integrated into Office
Become You and your company to real Telephoning PROFESSIONALS.
With TAPICall, the Profi-Software that comes from your phone and
turns your Outlook- contacts into a real Call-Center.
- Contact data display on every call
- Cross-employee call logs when using a
Exchange-Servers or MS-Office 365 - Dialing feature from any Windows application
- Journal entries with time measurement for every call
- Calling the call list remotely with any smartphone
- Call preparation, planning, reminder and much more
Developed for:
Note our other software products:
