TAPI driver for OpenScape Desk Phone CP 200 HFA

driver

Informationen

Callbridge version choice

Depending on the firmware version of your PABX, a version adapted to your operating system must be used. Basically, the version to be used can be differentiated based on the system series :

	old firmware 2000 series <2 3000 series / F200-F650 4000 series / F900	new firmware 2000 series> = 2 3000 series / F200-F650> = V7 4000 series / F900> = V2
Windows XP up to 10 32-bit	CallBridge V2 R3.15	CallBridge V2 R3.15
Windows 7 64-bit	CallBridge V2 R2.2.0	CallBridge V2 R3.15
Windows 8 and 10 64-bit	not possible	CallBridge V2 R3.15

connection diagram

We generally recommend connecting the phone directly to the PC. The following diagrams show the connections schematically: The PABX (eg HiPath) is the gateway to the public telephone network. The phones are also connected to the PC via V.24 (serial COMPort), USB or LAN. Communication between the phone and PC takes place via the CallBridge TA, TU or IP. Setup automatically selects which version of the CallBridge is required during installation. The CallBridge then provides the system with the TAPI (Telephony Application Programming Interface), with which TAPICall can then control the phone and evaluate information about the caller, such as reverse search, answering a call, starting a call, ending a call, timing, speed dialing and more.

Connection diagram Callbridge IP:

This example shows the connection of an OpenScape Business telephone system with OpenStage HFA telephones via Lan.

Callbridge TA connection diagram:

This example shows the connection of a HiPath 3000 telephone system via U_PN with optiset telephones that are connected to the PCs via RS232.

Connection diagram Callbridge TU:

This example shows the connection of an OpenScape Business telephone system via U_PN with OpenStage T phones that are connected to the PCs via USB.

compatibility matrix

The following table shows a list of all supported end devices.

CallBridge IP	CallBridge TU	CallBridge TA
phones
OpenStage 15 HFA	OpenStage 30 T	optiset E basic / Octophone 22
OpenStage 20 HFA / Octophon F620 HFA	OpenStage 40 T / Octophon F640 TDM	optiset E advance / Octophone 26
OpenStage 20E HFA / Octophon F620 HFA	optiPoint 500 basic / Octophon F 20	optiset E advance plus
OpenStage 40 HFA / Octophon F640 HFA	optiPoint 500 standard / Octophon F 30	optiset E advance conference
OpenStage 60 HFA / Octophon F660 HFA	optiPoint 500 standard SL	optiset E memory / Octophone 28
OpenStage 80 HFA / Octophon F680 HFA	optiPont 500 advance / Octophon F 40
OpenStage 60 T / Octophon F660 TDM	optiPoint 600 office TDM / Octophon F 50
OpenStage 80 T / Octophon F680 TDM
optiPint 410 entry HFA / Octophone F11 IP
optiPoint 410 eonomy HFA / Octophone F21 IP
optiPoint 410 economy plus HFA / T-Com: Comfort Open P100; T-Systems: Octophon F21 IP Plus
optiPoint 410 standard HFA / Octophone F31 IP
optiPoint 410 advance HFA / Octophone F41 IP
optiPoint 420 economy HFA / Octophone F21 IP SL
optiPoint 420 economy plus HFA / Octophone F21 IP SL Plus
optiPoint 420 standard HFA / T-Com: Comfort Open P300; T-Systems: Octophone F31 IP SL
optiPoint 420 advance HFA / OctophonF41 IP SL
optiPoint 600 office HFA / Octophon F 50
Openscape Desk Phone IP 35G
OpenScape Desk Phone IP 55G
OpenScape Desk Phone CP 200 HFA
OpenScape Desk Phone CP 400 HFA
OpenScape Desk Phone CP 600 HFA
adapter
optiPoint acoustic adapter / Octophon F adapter universal	optiPoint acoustic adapter / Octophon F adapter universal	optiset E acoustic adapter / analog adapter
optiPoint recorder adapter / Octophon F adapter analog	optiPoint ISDN adapter / Octophon F adapter ISDN	optiset E contact adapter / Contact adapter
	optiPoint recorder adapter / Octophon F adapter recorder	optiset E control adapter / Control adapter
		optiset E data adapter / data adapter
		optiset E headset adapter / Headset adapter
		optiset E headset plus adapter / Headset Plus adapter
		optiset E ISDN adapter / ISDN adapter

PC software setup

Begin:

1. Download the appropriate CallBridge Collection.
2. Unzip the .ZIP file with all files and folders into any folder.
   The files must be completely unpacked, because only then can the setup start properly!

USB installation / LAN installation:

1. A distinction must now be made between an OpenStage 60 (T) / 80 (T) and all other system telephones. Check (on the back of the phone) what kind of phone you have.
2. If OpenStage 60 (T) / 80 (T): Change to the folder "USB_OpenStage_60_80T" and execute "Setup_RNDIS_V3_R0.1.0.exe".
   All other phones: Change to the folder "USB_OpenStage_30_40T_optiPoint_500_600" (with V2 R2.2.0: "USB_Windows_XP_Vista_7_2003_2008") and execute "Setup_USB_V3_R0.1.0.exe" (or "USB_V2_R1.2.0_Setup.exe")
3. Connect your phone to the PC.
4. A separate Siemens Unify tree with two devices and a virtual COMPort now appear in the device manager:
   

CallBridge setup

1. The "Setup_CBC_V2_RX.X.0.exe" is located in the root directory of the extracted .ZIP archive. Please do this. The CBC32.msi or CBC64.msi are not to be executed, since the setup calls this data itself.
2. Click "Next" until you get a selection:
   
3. Select your phone and your system with the corresponding firmware version.
4. Click "Next" until the call bridge is installed.
5. Now run TAPICall-10002.msi to install TAPICall.
6. You now have the following entries under "Programs and functions" or "Programs and features":
   
7. After starting TAPICall for the first time, the settings open. In the menu item "TAPI driver selection" please select Callbridge. Click on "Finish" and let the TAPI wizard run.
8. If you have any questions, please call +49 (6422) 89800-50.

Requirements:

You need an active connection between the workstation PC and the telephone. With CallBridge TA and CallBridge TU direct connection, with CallBridge IP via the LAN.
You can use a special USB cable purchase our online shop.

Set up the TAPI connection

Note: Under Windows XP you should log in as the user for whom the TAPI connection is to be set up.
1. Select the entry "Telephone and Modem" in the start menu. Double-click the symbol on ( under Windows XP the symbol "Telephone- and modem options" ).
2. Switch to the "Advanced Options" tab.
3. Select the entry "CorNet-TS TAPI Service Provider 1" from the list of installed drivers. Click on "Configure".
4. In the following dialog window click twice on "Next", then the phone will be searched for automatically.
5. The next steps consist of configuring the TAPI driver or the telephone. In the following window, please set all data according to your phone.
Note : When configuring the CallBridge IP, please fill in at least three of the four input fields. Example: number + IP-address + User-password.

USB installation with error code 0x2

If this error message (code 0x2) appears, you can install the USB driver ("Unify USB CDC Device ..." and "Unify USB ISDN Device ...") via the device manager if it is displayed as an unknown device. These files are required for this: USB driver for device manager installation
The "Virtual Serial Driver (COMx)" device is installed by the USB setup and cannot be installed manually.

More information

Under callbridge.de you will receive further information.

Manuals, documentation and additional downloads

Currently no additional downloads available.

TAPICall

1. Install the TAPI driver and if necessary configure it in the "Control Panel" under "Phone and Modem" in the "Advanced" area.
2. Download TAPICall and run the installation file. The installation file is also located in the above TAPI driver download (filename TAPICall-10002.msi)
3. Select the installed driver in TAPICall.
4. Work effectively and quickly. Here is an introductory video to the main features of TAPICall.

Hints

Start the setup file of the TAPI driver you downloaded and follow the user guide. After completing the installation, it may be necessary to restart the computer. Some download files contain several TAPI drivers. Please pay attention to the selection of the driver suitable for your device. If the connection is made via USB, first install the USB driver of the device and then the TAPI driver.

We assume no liability for the completeness, function, scope or compatibility of the drivers provided above for download. Source and originator unless otherwise stated is the manufacturer of the hardware / device. TAPICall is our product, which is included in the download. If you have any questions about the drivers in connection with TAPICall, call: +49 (6422) 89800-50