Use Microsoft Office 32Bit - Office 64Bit is not supported
A support of the 64-bit Office variant is not possible because Microsoft does not allow extensions in the scope of TAPICall. Microsoft itself recommends Office 32-Bit to use add-ins and makes it clear that there is no performance difference, except when using 2GB Excel spreadsheets: https://office.microsoft.com/de-de/auswahlen-der-32-bit-oder-64-bit-version-von-office-HA102840825.aspx
Uninstall the existing Office 64-bit, then install the 32-bit version. You do not have to make any further settings or save your emails. These data are not changed during the uninstallation and automatically integrated into the 32-bit version. The process does not take 5 minutes (vgl. Video).